Shore Excursioneer Live Help Customer Reviews

Our Live Chat feature allows customers to quickly interact with our Shore Excursion booking specialists for any assistance required. We continuously monitor the performance and customer satisfaction provided in order to constantly improve our services. We at Shore Excursioneer are happy to share those Online Live Chat booking service reviews with you. Happy shore excursions shopping!
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4.5
★ ★ ★ ★ ★

17,742 Reviews Collected Since 2015

5 ★
 
14,720 (83%)
4 ★
 
1,842 (10%)
3 ★
 
417 (2%)
2 ★
 
586 (3%)
1 ★
 
177 (1%)
jacob h Austin, Texas, US
★★★★★   
Jan/20/2026 (2 days ago)
Customer did not leave a comment
denise m Columbus, Ohio, US
★★★★★   
Jan/20/2026 (2 days ago)
Customer did not leave a comment
sally US
★★★★★   
Jan/19/2026 (3 days ago)
“knowledgeable and effecient”
brittany US
★★★★★   
Jan/19/2026 (3 days ago)
Customer did not leave a comment
sheila g Palmyra, Pennsylvania, US
★★★★★   
Jan/19/2026 (3 days ago)
Customer did not leave a comment
julie j Miami, Florida, US
★★★★★   
Jan/19/2026 (3 days ago)
Customer did not leave a comment
heidi Lake Havasu City, US
★★★★★   
Jan/19/2026 (3 days ago)
“Tania was very quick to respond and very detailed information”
janet c US
★★★★★   
Jan/18/2026 (4 days ago)
“We have a group of at least 30 people on the Star Princess in December, and we wanted to cave tube as a group. The agent answered my questions and reassured me that I could book the entire excursion and make changes later if necessary.”
christy US
★★★★★   
Jan/18/2026 (4 days ago)
Customer did not leave a comment
gary h US
★★★★★   
Jan/18/2026 (4 days ago)
“You use to have after cruise excursions with airport drop off. More and more flights are later in the day. You now offer none.”
denise m Columbus, Ohio, US
★★★★★   
Jan/17/2026 (5 days ago)
“Very knowledgeable and was pleasant”
sue US
★★★★★   
Jan/16/2026 (6 days ago)
Customer did not leave a comment
paul US
★★★★★   
Jan/15/2026 (7 days ago)
Customer did not leave a comment
pamela a Medellín, Antioquia, CO
★★★★★   
Jan/14/2026 (8 days ago)
Customer did not leave a comment
linnaea b Saratoga Springs, US
★★★★★   
Jan/14/2026 (8 days ago)
Customer did not leave a comment
duke g US
★★★★★   
Jan/14/2026 (8 days ago)
Customer did not leave a comment
erik Plano, Texas, US
★★★★★   
Jan/13/2026 (9 days ago)
Customer did not leave a comment
jill US
★★★★★   
Jan/12/2026 (10 days ago)
“Milo was very helpful and courteous”
shelly r US
★★★★★   
Jan/12/2026 (10 days ago)
Customer did not leave a comment
carla t US
★★★★★   
Jan/12/2026 (10 days ago)
Customer did not leave a comment
jose North Richland Hills, US
★★★★★   
Jan/12/2026 (10 days ago)
Customer did not leave a comment
jon Anderson, US
★★★★★   
Jan/12/2026 (10 days ago)
Customer did not leave a comment
erika US
★★★★★   
Jan/12/2026 (10 days ago)
Customer did not leave a comment
melissa h US
★★★★★   
Jan/11/2026 (11 days ago)
Customer did not leave a comment
debbie US
★★★★★   
Jan/10/2026 (12 days ago)
Customer did not leave a comment
jodi h Ogden, Utah, US
★★★★★   
Jan/9/2026 (13 days ago)
“Great experience! Love to be able to chat online instead of calling! Thank you!”
francois CA
★★★★★   
Jan/8/2026 (14 days ago)
Customer did not leave a comment
norma g CA
★★★★★   
Jan/8/2026 (14 days ago)
Customer did not leave a comment
deborah t US
★★★★★   
Jan/8/2026 (14 days ago)
“Quick and easy resolution to my problem, only wish the cruise line was as accommodating in light of Venezuelan airspace shutdown. I will definitely use you again.”
karen s US
★★★★★   
Jan/7/2026 (15 days ago)
Customer did not leave a comment
sharla US
★★★★★   
Jan/7/2026 (15 days ago)
Customer did not leave a comment
jill h US
★★★★★   
Jan/7/2026 (15 days ago)
Customer did not leave a comment
angelia US
★★★★★   
Jan/7/2026 (15 days ago)
Customer did not leave a comment
venkata l US
★★★★★   
Jan/6/2026 (16 days ago)
Customer did not leave a comment
shanly US
★★★★★   
Jan/6/2026 (16 days ago)
Customer did not leave a comment
sara US
★★★★★   
Jan/6/2026 (16 days ago)
“I liked talking to someone and it was helpful thank you”
fernanda c MX
★★★★★   
Jan/5/2026 (17 days ago)
Customer did not leave a comment
beth US
★★★★★   
Jan/5/2026 (17 days ago)
“Couldn't provide me an answer. I will figure it out on my own.”
beli US
★★★★★   
Jan/5/2026 (17 days ago)
Customer did not leave a comment
craig w US
★★★★★   
Jan/5/2026 (17 days ago)
“Andrea tried to assist as best she could with info she was given...”
pam w US
★★★★★   
Jan/5/2026 (17 days ago)
Customer did not leave a comment
andrea CA
★★★★★   
Jan/4/2026 (18 days ago)
Customer did not leave a comment
mike US
★★★★★   
Jan/2/2026 (20 days ago)
Customer did not leave a comment
kristi US
★★★★★   
Jan/2/2026 (20 days ago)
“Tania was very helpful and answered my questions promptly.”
maureen US
★★★★★   
Jan/2/2026 (20 days ago)
Customer did not leave a comment
john US
★★★★★   
Jan/1/2026 (21 days ago)
“Izzy provided the information that helped me with my confusion on booking. Very helpful and professional.”
will c US
★★★★★   
Jan/1/2026 (21 days ago)
Customer did not leave a comment
venkata l US
★★★★★   
Dec/31/2025 (22 days ago)
Customer did not leave a comment
steven w New York, New York, US
★★★★★   
Dec/31/2025 (22 days ago)
“The operator was polite, helpful and efficient: a tri-fecta!”
dea US
★★★★★   
Dec/31/2025 (22 days ago)
“Absolutely wonderful experience! I will be back on to book once I discuss this with my husband.”
johnny US
★★★★★   
Dec/30/2025 (23 days ago)
Customer did not leave a comment
jim Carbondale, Colorado, US
★★★★★   
Dec/30/2025 (23 days ago)
Customer did not leave a comment
joshua h Luling, Louisiana, US
★★★★★   
Dec/29/2025 (24 days ago)
Customer did not leave a comment
robin US
★★★★★   
Dec/29/2025 (24 days ago)
Customer did not leave a comment
william p US
★★★★★   
Dec/29/2025 (24 days ago)
“Very thorough and quick response. Thank you.”
linda US
★★★★★   
Dec/29/2025 (24 days ago)
Customer did not leave a comment
lei s US
★★★★★   
Dec/29/2025 (24 days ago)
Customer did not leave a comment
cg London, Ontario, CA
★★★★★   
Dec/29/2025 (24 days ago)
Customer did not leave a comment
nicole Pacoima, California, US
★★★★★   
Dec/27/2025 (26 days ago)
Customer did not leave a comment
gabe Bluffton, US
★★★★★   
Dec/27/2025 (26 days ago)
Customer did not leave a comment
tatiana c US
★★★★★   
Dec/26/2025 (27 days ago)
Customer did not leave a comment
tatiana c US
★★★★★   
Dec/26/2025 (27 days ago)
Customer did not leave a comment
adam Gilbert, Arizona, US
★★★★★   
Dec/25/2025 (28 days ago)
Customer did not leave a comment
deborah t US
★★★★★   
Dec/24/2025 (29 days ago)
“Quick response and resolution to dual issues with booking”
arlyn r US
★★★★★   
Dec/24/2025 (29 days ago)
“The agent couldn't refer me to another excursion, since they couldn't support the timing of our port of call, as described on the website.”
stevens m Brussels, BE
★★★★★   
Dec/23/2025 (30 days ago)
“Good answer”
aurora c US
★★★★★   
Dec/22/2025 (31 days ago)
“Very helpful and responsive thank you”
monika Rimpar, Bavaria, DE
★★★★★   
Dec/22/2025 (31 days ago)
“Sufficient answer, friendly and fast”
katherine f US
★★★★★   
Dec/22/2025 (31 days ago)
Customer did not leave a comment
cat Riverview, Florida, US
★★★★★   
Dec/19/2025 (34 days ago)
Customer did not leave a comment
matthew c Evanston, Wyoming, US
★★★★★   
Dec/19/2025 (34 days ago)
Customer did not leave a comment
elizabeth b Gulf Breeze, Florida, US
★★★★★   
Dec/18/2025 (35 days ago)
“Quick and precise answers always!!”
sierra US
★★★★★   
Dec/18/2025 (35 days ago)
“Izzy was kind, quick and helpful!”
elizabeth b Gulf Breeze, Florida, US
★★★★★   
Dec/17/2025 (36 days ago)
Customer did not leave a comment
edgar US
★★★★★   
Dec/17/2025 (36 days ago)
“Me encanta la brevedad de su agente y su rapidez. Muy amable.”
puneet Chicago, Illinois, US
★★★★★   
Dec/17/2025 (36 days ago)
Customer did not leave a comment
dianne b US
★★★★★   
Dec/17/2025 (36 days ago)
“Appreciate the flexibility. Looking to book something for tomorrow with you all!”
sondra w St. Petersburg, US
★★★★★   
Dec/17/2025 (36 days ago)
Customer did not leave a comment
carolyn US
★★★★★   
Dec/16/2025 (37 days ago)
Customer did not leave a comment
kun z Katy, Texas, US
★★★★★   
Dec/16/2025 (37 days ago)
Customer did not leave a comment
justin n Beulah, North Dakota, US
★★★★★   
Dec/16/2025 (37 days ago)
“To the point and helpful”
jami e Loveland, Ohio, US
★★★★★   
Dec/15/2025 (38 days ago)
Customer did not leave a comment
jia Spring, Texas, US
★★★★★   
Dec/15/2025 (38 days ago)
Customer did not leave a comment
nicole Chicago, Illinois, US
★★★★★   
Dec/13/2025 (40 days ago)
Customer did not leave a comment
robin Columbus, Ohio, US
★★★★★   
Dec/12/2025 (41 days ago)
Customer did not leave a comment
pat US
★★★★★   
Dec/12/2025 (41 days ago)
“Thanks”
suzanne k Millersburg, Ohio, US
★★★★★   
Dec/11/2025 (42 days ago)
Customer did not leave a comment
michael r Colton, California, US
★★★★★   
Dec/11/2025 (42 days ago)
Customer did not leave a comment
janis Spring, Texas, US
★★★★★   
Dec/11/2025 (42 days ago)
Customer did not leave a comment
kelly The Villages, Florida, US
★★★★★   
Dec/11/2025 (42 days ago)
Customer did not leave a comment
jeff Boise, Idaho, US
★★★★★   
Dec/11/2025 (42 days ago)
“She is truly very helpful and always comes up with a solution for my needs”
gary h US
★★★★★   
Dec/10/2025 (43 days ago)
“Answered my question”
connie US
★★★★★   
Dec/10/2025 (43 days ago)
Customer did not leave a comment
eric g Louisville, Kentucky, US
★★★★★   
Dec/10/2025 (43 days ago)
Customer did not leave a comment
darcy w Greenwood, Indiana, US
★★★★★   
Dec/9/2025 (44 days ago)
Customer did not leave a comment
dana McKinney, Texas, US
★★★★★   
Dec/9/2025 (44 days ago)
Customer did not leave a comment
dana McKinney, Texas, US
★★★★★   
Dec/9/2025 (44 days ago)
Customer did not leave a comment
laura US
★★★★★   
Dec/9/2025 (44 days ago)
Customer did not leave a comment
scott US
★★★★★   
Dec/9/2025 (44 days ago)
“answered my questions quickly.”
nanci US
★★★★★   
Dec/9/2025 (44 days ago)
“fast response, polite, all good!!”