Shore Excursioneer Live Help Customer Reviews

Our Live Chat feature allows customers to quickly interact with our Shore Excursion booking specialists for any assistance required. We continuously monitor the performance and customer satisfaction provided in order to constantly improve our services. We at Shore Excursioneer are happy to share those Online Live Chat booking service reviews with you. Happy shore excursions shopping!
4.5

17,371 Reviews Collected Since 2015

5
 
14,400 (83%)
4
 
1,815 (10%)
3
 
407 (2%)
2
 
576 (3%)
1
 
173 (1%)
brian d Grandville, Michigan, US
   
Jun/23/2025 (Yesterday)
Prompt and helpful! Thanks, Tania!
mark Cleveland, Ohio, US
   
Jun/23/2025 (Yesterday)
Customer did not leave a comment
mark Cleveland, Ohio, US
   
Jun/23/2025 (Yesterday)
Customer did not leave a comment
melanie US
   
Jun/21/2025 (3 days ago)
Customer did not leave a comment
john f US
   
Jun/21/2025 (3 days ago)
Customer did not leave a comment
peter US
   
Jun/20/2025 (4 days ago)
Customer did not leave a comment
robert US
   
Jun/20/2025 (4 days ago)
Customer did not leave a comment
sydney b Kenner, Louisiana, US
   
Jun/20/2025 (4 days ago)
Customer did not leave a comment
derrick West Palm Beach, US
   
Jun/20/2025 (4 days ago)
Customer did not leave a comment
heidi r Cleveland, Ohio, US
   
Jun/20/2025 (4 days ago)
Tania is helpful and efficient and kind.
melinda s US
   
Jun/19/2025 (5 days ago)
Customer did not leave a comment
rebecca m Lithia, Florida, US
   
Jun/19/2025 (5 days ago)
Customer did not leave a comment
mark US
   
Jun/19/2025 (5 days ago)
It was a direct, efficient response to my need. No sales pitch or complications in the interaction. Thanks!
carol l US
   
Jun/19/2025 (5 days ago)
Customer did not leave a comment
nellie m Chino, California, US
   
Jun/18/2025 (6 days ago)
Customer did not leave a comment
nellie m Chino, California, US
   
Jun/18/2025 (6 days ago)
I was given a new thread to follow. For some reason my first attempt had four people, but I only wanted 2. The agent was able to send me a new thread to follow.
kara c US
   
Jun/18/2025 (6 days ago)
Customer did not leave a comment
carey c US
   
Jun/17/2025 (7 days ago)
Very friendly and helpful
carey c US
   
Jun/17/2025 (7 days ago)
Customer did not leave a comment
carey c US
   
Jun/16/2025 (8 days ago)
Customer did not leave a comment
kim US
   
Jun/15/2025 (9 days ago)
Customer did not leave a comment
aviva l Whittier, California, US
   
Jun/15/2025 (9 days ago)
Customer did not leave a comment
ed k US
   
Jun/14/2025 (10 days ago)
They quickly responded to my request and took care of the issue immediately.They were very helpful and professional.
kenny v US
   
Jun/12/2025 (12 days ago)
Customer did not leave a comment
donna m US
   
Jun/12/2025 (12 days ago)
Very Helpfull and answered my questions
marilyn US
   
Jun/11/2025 (13 days ago)
Customer did not leave a comment
jessica m Miami, Florida, US
   
Jun/11/2025 (13 days ago)
Customer did not leave a comment
helena Schaumburg, Illinois, US
   
Jun/11/2025 (13 days ago)
Andrea was very thorough on her explanation both the first time we chatted and today when I need help getting a response from our prior chat. It led me to booking our excursion. I am praying the excursion goes just a smoothly.
christie Greenwell Springs, US
   
Jun/9/2025 (15 days ago)
Customer did not leave a comment
joe a Dallas, Texas, US
   
Jun/9/2025 (15 days ago)
Tania was very polite, informative, and efficient.
rick US
   
Jun/9/2025 (15 days ago)
Even though it appears you no longer support some of the excursion we would like to revisit (after a long absence from cruising), Andrea was very nice and quick with information. We have used your service many times in the past and referred many people who were on cruise vacations with us. Great service and even though it has been awhile, it appears your service is still excellent. I look forward to contacting you again as we continue to plan for 2026. Cheers
janice a Brevard, US
   
Jun/9/2025 (15 days ago)
Customer did not leave a comment
karen g US
   
Jun/9/2025 (15 days ago)
Customer did not leave a comment
jennifer Friendswood, Texas, US
   
Jun/8/2025 (16 days ago)
Fast and clear response
mr a US
   
Jun/8/2025 (16 days ago)
Customer did not leave a comment
teague Toronto, Ontario, CA
   
Jun/6/2025 (18 days ago)
Fast efficient, I do think you should work with travel agents though, a critically important part of industry
harri l Zurich, Zurich, CH
   
Jun/6/2025 (18 days ago)
Customer did not leave a comment
kiz US
   
Jun/5/2025 (19 days ago)
i'm glad i do not need to hold on to the chat box for a long time. it only took a few minute to reach out. and she explained to me clearly about my questions.
luis c US
   
Jun/5/2025 (19 days ago)
Super easy
blaize i Phelan, California, US
   
Jun/5/2025 (19 days ago)
Customer did not leave a comment
kellie Chicago, Illinois, US
   
Jun/4/2025 (20 days ago)
Customer did not leave a comment
kara l Royal Oak, Michigan, US
   
Jun/4/2025 (20 days ago)
Customer did not leave a comment
judy l Wilmington, US
   
Jun/4/2025 (20 days ago)
Customer did not leave a comment
helena Schaumburg, Illinois, US
   
Jun/4/2025 (20 days ago)
Customer did not leave a comment
rachel m Fort Worth, Texas, US
   
Jun/3/2025 (21 days ago)
Izzy made this quick and easy.
cari US
   
Jun/2/2025 (22 days ago)
Customer did not leave a comment
tunesalyn i US
   
Jun/2/2025 (22 days ago)
Customer did not leave a comment
tracy US
   
Jun/1/2025 (23 days ago)
Izzy was great! Easy to use and effective with troubleshooting!
denise US
   
May/30/2025 (25 days ago)
Customer did not leave a comment
mary m Conroe, Texas, US
   
May/29/2025 (26 days ago)
Customer did not leave a comment
kathryn Palm Desert, US
   
May/29/2025 (26 days ago)
Knowledgeable prompt. Very satisfied.
pat Palm Desert, US
   
May/28/2025 (27 days ago)
Tania was Excellent. So knowledgable and patient!
andres m Miami, Florida, US
   
May/28/2025 (27 days ago)
Customer did not leave a comment
lauren US
   
May/28/2025 (27 days ago)
Customer did not leave a comment
robin w US
   
May/28/2025 (27 days ago)
Customer did not leave a comment
angie US
   
May/27/2025 (28 days ago)
She answered promptly and gave a good explanation. Thank you.
lee Beltsville, Maryland, US
   
May/26/2025 (29 days ago)
Customer did not leave a comment
jeremy US
   
May/26/2025 (29 days ago)
Customer did not leave a comment
lisa s Paradise, CA
   
May/26/2025 (29 days ago)
Customer did not leave a comment
courtney Corpus Christi, Texas, US
   
May/25/2025 (30 days ago)
Customer did not leave a comment
joanna US
   
May/25/2025 (30 days ago)
Customer did not leave a comment
parimal Phoenix, Arizona, US
   
May/21/2025 (34 days ago)
Customer did not leave a comment
renee Seattle, Washington, US
   
May/21/2025 (34 days ago)
Customer did not leave a comment
kara l Royal Oak, Michigan, US
   
May/20/2025 (35 days ago)
Customer did not leave a comment
elayne Melbourne, Victoria, AU
   
May/19/2025 (36 days ago)
Customer did not leave a comment
lacey US
   
May/19/2025 (36 days ago)
Customer did not leave a comment
shelly Haslet, Texas, US
   
May/19/2025 (36 days ago)
Customer did not leave a comment
bijoy j KW
   
May/19/2025 (36 days ago)
Customer did not leave a comment
andrew m Ottawa, Ontario, CA
   
May/18/2025 (37 days ago)
Customer did not leave a comment
jodi s US
   
May/17/2025 (38 days ago)
Customer did not leave a comment
janelle US
   
May/16/2025 (39 days ago)
Customer did not leave a comment
lisa a El Cerrito, US
   
May/16/2025 (39 days ago)
I needed info right now, don't want to wait
tod US
   
May/15/2025 (40 days ago)
Customer did not leave a comment
chandra m US
   
May/15/2025 (40 days ago)
Customer did not leave a comment
janice m US
   
May/14/2025 (41 days ago)
Customer did not leave a comment
april US
   
May/13/2025 (42 days ago)
Customer did not leave a comment
kate j Pittsburgh, US
   
May/13/2025 (42 days ago)
Customer did not leave a comment
alex US
   
May/13/2025 (42 days ago)
Lia was very helpful and quickly responsive!
renae b Tahlequah, Oklahoma, US
   
May/12/2025 (43 days ago)
All my questions were answered promptly.
derrick l Amarillo, Texas, US
   
May/12/2025 (43 days ago)
Customer did not leave a comment
melody t Seneca, Missouri, US
   
May/12/2025 (43 days ago)
Awesome customer service. Very helpful and nice.
melody t Seneca, Missouri, US
   
May/12/2025 (43 days ago)
Customer did not leave a comment
frances j Weatherford, Texas, US
   
May/12/2025 (43 days ago)
She did what I asked
rose Kutztown, US
   
May/12/2025 (43 days ago)
My questions were answered in a timely fashion. Polite and helpful.
joseph s Southlake, Texas, US
   
May/11/2025 (44 days ago)
Very fast response!
stephen s Salt Lake City, Utah, US
   
May/9/2025 (46 days ago)
Customer did not leave a comment
michael Ashburn, Virginia, US
   
May/9/2025 (46 days ago)
Milo was great!
sandra US
   
May/8/2025 (47 days ago)
Customer did not leave a comment
angela Montego Bay, JM
   
May/7/2025 (48 days ago)
Customer did not leave a comment
brian Midlothian, Virginia, US
   
May/7/2025 (48 days ago)
Customer did not leave a comment
christine h US
   
May/6/2025 (49 days ago)
Customer did not leave a comment
regina d Houston, Texas, US
   
May/5/2025 (50 days ago)
Customer did not leave a comment
dariush US
   
May/5/2025 (50 days ago)
Customer did not leave a comment
charles h US
   
May/5/2025 (50 days ago)
Customer did not leave a comment
nicole Murrells Inlet, US
   
May/4/2025 (51 days ago)
Customer did not leave a comment
kevin Union, Kentucky, US
   
May/3/2025 (52 days ago)
Customer did not leave a comment
mariana US
   
May/3/2025 (52 days ago)
Customer did not leave a comment
joanne w Danville, Iowa, US
   
May/3/2025 (52 days ago)
Customer did not leave a comment
karen j Nixa, Missouri, US
   
May/2/2025 (53 days ago)
quick response
michele p Warwick, Rhode Island, US
   
May/2/2025 (53 days ago)
Customer did not leave a comment