Shore Excursioneer Live Help Customer Reviews

Our Live Chat feature allows customers to quickly interact with our Shore Excursion booking specialists for any assistance required. We continuously monitor the performance and customer satisfaction provided in order to constantly improve our services. We at Shore Excursioneer are happy to share those Online Live Chat booking service reviews with you. Happy shore excursions shopping!



★★★★★ Adam
5 days ago
“give him a raise $$”
★★★★★ Stephanie
8 days ago
“Very polite, caring and helpful. Thx”
★★★★★ Rhoni Hamel
9 days ago
“you folks are amazing, and Milo is always helpful! I recommend you to all my clients :-)”
★★★★★ Ashley Harrel
14 days ago
“Milo was super helpful and fast got my reservations switched in a matter of minutes!! Could not have been any easier.”
★★★★★ Laura Steele
78 days ago
“Simple and fast- THanks Karina!”
★★★★★ Daryl W Cooper Sr
79 days ago
“She was very helpful”
★★★★★ Lisa brandon
80 days ago
“Quick and easy!”
★★★★★ Shayna Friedman
80 days ago
“Easy to deal with to get refund during this crisis”
★★★★★ Justin wenich
80 days ago
“Milo was great !”
★★★★★ Kerry
81 days ago
“In this crazy time (Coronavirus) the cancellation of our excursions could not have been easier. No penalties, super efficient on line chat. I would not hesitate to use Shore Excursioneer again and would recommend it to anyone who is planning a cruise!”
★★★★★ Savanna Hawkins
81 days ago
“Thank you all for being so helpful! Bless you all during this tough time!”
★★★★★ Brian Huberty
82 days ago
“You have been the best company I have dealt with in cancelling our vacation. I will most definitely use your company and make sure others do as well.”
★★★★★ Les Chipman
82 days ago
“very quick”
★★★★★ Ben
82 days ago
“Customer service was a priority from beginning to end. What a pleasure to work with ShoreExcursioneer”
★★★★★ andrea stanley
82 days ago
“Each time I've had a change, the agent has gone above and beyond to help. Super helpful and amazing to work with. Thanks!”
★★★★★ Edgar Perez
83 days ago
“Excellent service”
★★★★★ Troy Hutchinson
83 days ago
“Very Quick, convenient and professional. Great Customer Service and I will be back.”
★★★★★ Angela Maas
83 days ago
“Very kind and helpful”
★★★★★ Louis Pedrini
84 days ago
“Milo was a great help”
★★★★★ Jessica
84 days ago
“Was so easy to cancel. Hate to cancel but with the new health advisory we are unable to cruise. Thank you for understanding and making it easy.”
★★★★★ Catie Garrison
84 days ago
“Milo was awesome and helped me perfectly and quickly.”
★★★★★ Bryan
84 days ago
“Agent was very helpful”
★★★★★ Ranae
84 days ago
“The person I was chatting with was very helpful and answered all of my questions. Thank you!”
★★★★★ Ranae
84 days ago
“Karla was a great help! Thank you!”
★★★★★ Ranae
84 days ago
“Karla has done an excellent job!”
★★★★★ Nicole
85 days ago
“Sunny was awesome!”
★★★★★ misti
85 days ago
“Thank you, Sunny!”
★★★★★ Wade
85 days ago
“My cruise was cancelled and they gave me my money back quickly.”
★★★★★ julie
85 days ago
“didn't expect to have full-service after asking the question \"how do I cancel\" - very pleased it was done for me and done quickly - I just needed to provide my order number - great service”
★★★★★ Michael Podebry
86 days ago
“A great website, always top notch service”
★★★★★ Todd tucker
86 days ago
“Easiest cancellation thanks so much”
★★★★★ Stacy Martucci
87 days ago
“Quick, efficient hassle free friendly response”
★★★★★ Terrance Liddile
88 days ago
“Service was great and all my questions were answered.”
★★★★★ Stephanie Smith
88 days ago
“So disappointed but we had to cancel. Very glad you have a great cancellation policy. She was so quick and helpful!”
★★★★★ Lakendrel
89 days ago
“Very patient and answered all of my questions again!”
★★★★★ Nancy
90 days ago
“Answer to my question came very quickly and agent explained completely”
★★★★★ Crystal Jynell Lehmann
92 days ago
“Very efficient and helpful!!”
★★★★★ Jeni
92 days ago
“Quick, helpful and easy.”
★★★★★ heather
92 days ago
“quick service!”
★★★★★ Bobby Houston
92 days ago
“exact information I needed.”
★★★★★ Martin Alvarez
93 days ago
“Agent was awesome.. MILO made our day by helping us”
★★★★★ Heather
94 days ago
“Great support”
★★★★★ ken
94 days ago
“will definitely call back once I get a head count for the beach club.. Lia was great!!”
★★★★★ Lisa
95 days ago
“The agent answered all my questions and was very knowledgeable and courteous.”
★★★★★ Dustin
96 days ago
“Sunny was amazing
Sunny answered all of my questions quickly and accurately.”
★★★★★ Kristin
96 days ago
“The agent gave me a link and answered my questions regarding which tour would be best.”
★★★★★ Brandy Williams
96 days ago
“Sunny was excellent and answered all of my questions”
★★★★★ Cheryl
98 days ago
“Karla was very helpful and answered all of my questions. She is an asset to your company!”
★★★★★ Stephanie
99 days ago
“One small issue , while using my iPad it was difficult to navigate the page with the chat box on the page at the same time . Overall great prices and good service”
★★★★★ Gail shaver
99 days ago
“Quick and easy”
★★★★★ REY LOS DE LOS SANTOS
100 days ago
“Karla resolved my issue fast and easy.”
★★★★★ Darby
7 days ago
“The agent was able to fix exactly what I needed. Very helpful and kind!”
★★★★★ Adrianne Slagle
8 days ago
“I found Sunny professional, courteous and patient. In the end, my issue has not been resolved because the excursion I want is currently unavailable. I do want to say, however, that she was extremely helpful and is definitely an asset to your organization. I I had need to a customer service person, I would steal her in a heartbeat.”
★★★★★ David L Pendleton
9 days ago
“Sunny knew the information!”
★★★★★ Sandra K Jackson
77 days ago
“I love Shoreexcursioneer and will always use them for our fun when traveling.”
★★★★★ Dayma Dawson
78 days ago
“Quick resolution.”
★★★★★ Faith
79 days ago
“Sunny was awesome”
★★★★★ martin
80 days ago
“Thank you very much.”
★★★★★ Justin wenich
80 days ago
“Milo was very helpful and great”
★★★★★ Cynthia Scarcelli
81 days ago
“In this uncertain time, we are not able to travel. The person helping me was very understanding. I appreciate that so much.”
★★★★★ Gary Hebert
81 days ago
“They handled the request quickly and efficiently.”
★★★★★ malinda
82 days ago
“Fast, clear, professional responses. Thank you again”
★★★★★ Vicky Morris
82 days ago
“We have and will continue to use and refer your services.”
★★★★★ Conrad Cruze
82 days ago
“Great support. Efficient, professional & courteous.”
★★★★★ Lisa
82 days ago
“Everything went very smoothly and they were very helpful”
★★★★★ Tim Baity
83 days ago
“Took care of my issue quickly”
★★★★★ Faith
83 days ago
“I was answered promptly and the cancellation was taken care of in a satisfactory way. I will definitely be using this site again to book shore excursions! Thank you!”
★★★★★ Mikki sellers
83 days ago
“Quick and easy to use”
★★★★★ Ronda
83 days ago
“Lia was very kind, quick to answer my questions and took care of my need is a very short amount of time.”
★★★★★ Emily
84 days ago
“We appreciate being able to cancel our excursion due to the ship not allowing us to board (coronavirus). We will definitely use this site again!”
★★★★★ Martin Alvarez
84 days ago
“Milo is AWESOME”
★★★★★ Brittney Jacobs
84 days ago
“Milo was very helpful and really nice”
★★★★★ NIlton
84 days ago
“Quick response and easy transaction. That's the way to do it! (Will certainly do business again.)”
★★★★★ Lisa Carter
84 days ago
“I need to get a refund for excursions due to our cruise being canceled and the agent was wonderful and very easy to take care of.”
★★★★★ George Anderson
84 days ago
“in this crazy time the agent has been the first person to help us quickly.”
★★★★★ Nicole
85 days ago
“Sunny was great!”
★★★★★ Michelle
85 days ago
“Although I was not able to get the shore excursion from Catania, the agent was very helpful and answered my questions quickly. ”
★★★★★ Irena Bukovac
85 days ago
“Everything was great and super easy. Lia was more than helpful. Thanks again.”
★★★★★ Paul Millard
85 days ago
“Very quick and resolved”
★★★★★ Rickey Comer
85 days ago
“Quick and helpful!”
★★★★★ Johanna
86 days ago
“excellent service!”
★★★★★ Henk-jan
87 days ago
“Friendly, fast, and to the point assistance.”
★★★★★ yvette
88 days ago
“Great source to use when have questions. i didnt have to make a phone call”
★★★★★ Louis Pedrini
88 days ago
“I spoke with Karla and she was extremely helpful.”
★★★★★ Barbara King
88 days ago
“Very helpful”
★★★★★ Michael W Criddle
89 days ago
“Super easy. I had to cancel a booking and it was so quick and without hassle.”
★★★★★ Lindsey James
92 days ago
“Sunny was awesome and very quick to answer all my questions.”
★★★★★ Pam Brais
92 days ago
“Your agent was fast and very informative.”
★★★★★ Jessica
92 days ago
“Very easy to talk to, and quickly and professionally answered my questions :)”
★★★★★ Jana Edwards
92 days ago
“Sunny was fabulous and answered all my questions.”
★★★★★ Brittany Westbrook
93 days ago
“As always, they are great in helping with anything that you need!”
★★★★★ Andrea Pletcher
93 days ago
“I am very satisfied with the service I have received. Outstanding ”
★★★★★ PAMELA GORDON
94 days ago
“She knew exactly what we needed and was able to tell us how to fix it. This is our second cruise where we have used your company and will continue to book our excursions with you.Thanks”
★★★★★ Patricia lantz
95 days ago
“Karla was very professional and had all the info I needed to solve my problem.”
★★★★★ James Ellington
96 days ago
“Agent was able to address my concerns”
★★★★★ MICHAEL GRIFFITH
96 days ago
“helpful!! took care of situation and answered my concern..”
★★★★★ Mario Costantino
96 days ago
“Sunny was prompt and excellent”
★★★★★ Joe Alfred
97 days ago
“It has been a very good experience dealing with shore excursioneer. I feel confident of your services.”
★★★★★ Glenda
98 days ago
“Fast response with all the information I needed.”
★★★★★ Sherry L Blackham
99 days ago
“Very polite, had a lot of knowledge. Encouraged to chat at any time if I had any more questions.
”
★★★★★ Rhoni Hamel
100 days ago
“Karla went WAY above & beyond.
PLEASE thank her for me again!”
★★★★★ Betty Upman
100 days ago
“Kayla was very helpful and respectful in every way. I really highly recommend her for her professionalism and handling problems, Before I retired I was a Customer Service Manager and Kayla would have been the type of employee I would have loved to have had working for me.”