Shore Excursioneer Live Help Customer Reviews

Our Live Chat feature allows customers to quickly interact with our Shore Excursion booking specialists for any assistance required. We continuously monitor the performance and customer satisfaction provided in order to constantly improve our services. We at Shore Excursioneer are happy to share those Online Live Chat booking service reviews with you. Happy shore excursions shopping!



★★★★★ Kathleen Frischhertz
5 days ago
“Karla was quick to help and resolve the questions I had”
★★★★★ jan
6 days ago
“great service”
★★★★★ Xavier Carrillo
6 days ago
“Lia was very helpful and fast to answer my many questions. thank you Lia!”
★★★★★ LInda Calkins
7 days ago
“The agent was very efficient and friendly. ”
★★★★★ Wayne Shipman
7 days ago
“fast and easy”
★★★★★ Hadley
8 days ago
“Thank you Sunny!”
★★★★★ Tara
9 days ago
“Efficient. Knowledgeable.”
★★★★★ Lesa
9 days ago
“Very helpful chat!”
★★★★★ Theresa
9 days ago
“was very nice and easy”
★★★★★ ressa
10 days ago
“Quick response, answered my question with additional information before I could ask, came across as friendly and pleasant by introducing herself”
★★★★★ Misti Ferguson
12 days ago
“Milo was great!”
★★★★★ Rick Jenkins
13 days ago
“Lia was amazing and very helpful. I appreciate all her help. Thank you so much Lia”
★★★★★ Wendy Medina
13 days ago
“She answered all my questions. Was extremely helpful!”
★★★★★ Kerrie
13 days ago
“Didn’t offer exactly the excursion we were looking for but chat session worked great.”
★★★★★ Rebekah
14 days ago
“Thanks Karla, I will book today”
★★★★★ Angel
15 days ago
“Quick and easy”
★★★★★ Dave
16 days ago
“Very smooth and the agent answered all the questions I had”
★★★★★ Anna Mayberry
16 days ago
“Sunny answered my questions easily and was very kind!”
★★★★★ Margaret schreiner
16 days ago
“very quick good info”
★★★★★ Karen A Morgan
17 days ago
“It was fast and easy.”
★★★★★ Kathy
17 days ago
“Great support.”
★★★★★ Nancy
18 days ago
“pleasant experience, very helpful, sold two excursions :)”
★★★★★ Piper
18 days ago
“Sunny was fast and efficient.. Thank you.”
★★★★★ Allana Mitchell-Dell
19 days ago
“No fuss no muss! Polite, quick and helpful”
★★★★★ Susan
19 days ago
“Definitely got the answer that I needed!”
★★★★★ Karen
20 days ago
“Sunny was prompt and helpful.”
★★★★★ Morris Meseke
20 days ago
“Agent (Sunny) was extremely courteous and helpful. That goes a long way when facing possible complications with vacation plans!”
★★★★★ Gail Poundstone
21 days ago
“The timing from ship time to local time was confusing and the agent was very patient and clear in her answers”
★★★★★ Tim
21 days ago
“My question was answered.”
★★★★★ Christopher Lee Penland
23 days ago
“We have been customers for years and love you all. Have future trips booked already.”
★★★★★ tabatha
24 days ago
“Fast, professional, easy to chat with. Took care of my booking in a timely manor.”
★★★★★ Igor Makarov
24 days ago
“Karla was great and very helpful! A+++!!!”
★★★★★ Dorothy Leigh Cruz
25 days ago
“Very pleasant to deal with Sunny! Made everything easy for me!!”
★★★★★ Everett
25 days ago
“Save me money!”
★★★★★ Breanna Siller
25 days ago
“Fast service”
★★★★★ Terrance Liddile
26 days ago
“Support was amazing. Karla did a great job and answered all of my questions - no issues!”
★★★★★ Aaron Pease
26 days ago
“Great job Milo. The site wasn't working very well and Milo corrected the issues quickly.”
★★★★★ Kathy
27 days ago
“So glad you're there.”
★★★★★ William Sharrow
27 days ago
“Found out what I needed to know quickly”
★★★★★ Tracy Collins
27 days ago
“Very fast at replying and helpful.”
★★★★★ Diana Graham
27 days ago
“My questions were answered right away.”
★★★★★ Susan Tarbox
28 days ago
“Karla fixed the problem immediately!!! thank you”
★★★★★ Jodi Herrmann
28 days ago
“Quickly got my question answered! I was just sitting down to start picking my excursions for my Alaska trip, this site recommended by a friend, so far very impressed!”
★★★★★ Corey
28 days ago
“great job!!”
★★★★★ Jeanne Dresback
28 days ago
“True”
★★★★★ Nancy
29 days ago
“quick and to the point”
★★★★★ Sally benzell
30 days ago
“Excellent service during chat”
★★★★★ Dee
30 days ago
“Fast and friendly”
★★★★★ Deidera Vicha
30 days ago
“Shore Excursioneer is always professional and helpful! They realized that the original excursion we chose wouldn't work with out port time and they reached out to help us get an excursion that would work. We always use Shore Excursioneer to make arrangements because they go the extra mile for their customers.”
★★★★★ Jody
31 days ago
“I didn't receive tickets or confirmations from a deposit on an excursion made almost 1 month ago. Karla was super helpful in tracking down what happened - my mis-spelling of our email address. Karla sent me a link to the tickets and made the spelling correction. So glad I looked into this weeks before our vacation. Now we're organized and ready to go or even book another excursion! This is our first time booking with Shore Excursioneer and I hope that the trip is just as awesome as the online customer service!”
★★★★★ Ayesha LaNique Kidd
31 days ago
“It was efficient”
★★★★★ Monica
5 days ago
“Karla 👍🏻”
★★★★★ Darcy
6 days ago
“Changed out my excursion quick, easily, and painless! THANK YOU!”
★★★★★ Cindy L Brown
6 days ago
“Lia was very polite and helpful.. I am just frustrated that the issue couldn't be completely resolved.”
★★★★★ Tama Holve
7 days ago
“I've done a great deal of research for this client and now find that you do not pay commission. Not happy with that and will look to use other suppliers.”
★★★★★ Brad
7 days ago
“Karla answered quickly and clearly so I understood everything.”
★★★★★ Dee Dee
8 days ago
“Very prompt and answered all my questions. Thanks, Sunny!”
★★★★★ Joy
9 days ago
“Very informative”
★★★★★ Patrick
9 days ago
“Easy,quick,efficient and complete.”
★★★★★ Theresa
10 days ago
“was so easy giver her a raise”
★★★★★ Gina
12 days ago
“Karla was very helpful and answered all of my questions quickly and thoroughly. The only thing I was somewhat disappointed with had nothing to do with her. It was just that I would have to pay the same price if I knew ahead of time that I was only going to use the transportation to the resort and not to return.”
★★★★★ Jennifer Brown
13 days ago
“Lia was very quick to respond and correct my mistake.”
★★★★★ Pam medina
13 days ago
“Was very quick and easy”
★★★★★ JASON K PORTER
13 days ago
“I was testy and not easy customer and she was very helpful and informative.. because of that if my group books an excursion in Belize. It WILL BE with shoreexcursioneer”
★★★★★ Linda
14 days ago
“The operator was clear and concise,and dealt with my query efficiently”
★★★★★ Kelsey Cameron
15 days ago
“She answered all my questions quickly-thank you”
★★★★★ Dave
16 days ago
“Perfect answers to my questions”
★★★★★ Paula Thrift
16 days ago
“I got the information I needed in a timely manner and it was complete thank you”
★★★★★ Debora Palmer
16 days ago
“The chat option is a great way to talk to customers.”
★★★★★ Daina
17 days ago
“Everything was really clear and informative. Karla was really very professional assistant in reccomeding the tours”
★★★★★ KENNETTA L MAXEY
17 days ago
“Karina was quick and knowledgeable. I appreciate her time.”
★★★★★ Sheryl
18 days ago
“Our original booking was cancelled. Lia helped me find another booking as another option. She was professional and nice. Lia was amazing.”
★★★★★ Barbara Dickinson
18 days ago
“Lia was very helpful and very nice”
★★★★★ ANNA CASTILLO
18 days ago
“Great experience to upgrade our visit!!”
★★★★★ Valerie
19 days ago
“it worked. The person was polite and it was reasonably quick.”
★★★★★ Patti
20 days ago
“Excellent customer service. Very quick and very helpful.”
★★★★★ diana
20 days ago
“answered all my questions very quickly and pleasant to deal with”
★★★★★ betty
21 days ago
“the agent was quick to reply and accomodating.”
★★★★★ Leona Gayle Fontenot
21 days ago
“Very fast and answered my question”
★★★★★ Jeff
22 days ago
“Sunny answered my questions”
★★★★★ Bill Nutt
23 days ago
“Fast service and gave me the information I needed to book my excursion.”
★★★★★ Tashiba Hardy
24 days ago
“Representative solved my issue”
★★★★★ Julie Squire
24 days ago
“All questions answered promptly.”
★★★★★ SUE
25 days ago
“Sunny was very helpful, didnt think it would be as easy to make changes but was pleasantly surprised!”
★★★★★ Toni Davidson
25 days ago
“Fast and easy. No problems.”
★★★★★ Pam Capers
26 days ago
“I reached out to Karla multiple times and each time she responded with the patience of a saint.”
★★★★★ Karen
26 days ago
“You guys are GREAT!!!!!”
★★★★★ bill
26 days ago
“agent did research on my question and was most helpful with the answers received.”
★★★★★ Rosy Lim
27 days ago
“Sunny was helpful and friendly. I hope to get my 100% refund without fee in the next few days!”
★★★★★ Angel
27 days ago
“Easy”
★★★★★ Diana Graham
27 days ago
“My questions were answered promptly. ”
★★★★★ Kathy Rhew
28 days ago
“Fast and efficient.”
★★★★★ Lee
28 days ago
“I was concerned about the timing of the event. Karla was very honest that the timing would not work. She did not try to sell my anything, which is what I really appreciated. Plus, there were no communication issues. She understood my request immediately.”
★★★★★ Tim
28 days ago
“Milo was great”
★★★★★ Albert
28 days ago
“Milo was honest!!!”
★★★★★ Rey
29 days ago
“Easy, friendly, and professional service. Solved my issue in a timely fashion.”
★★★★★ Frank Fanelli
29 days ago
“She was quick and helpful”
★★★★★ Mark Watkinson
30 days ago
“Sunny was fantastic, she was able to do everything that I asked of her.”
★★★★★ Brenda Golding
30 days ago
“very helpful and fixed my problem.”
★★★★★ JOYCE garee
30 days ago
“Prompt response and quick solution to my question”
★★★★★ Carol Melnick
31 days ago
“Quick satisfactory assistance.”
★★★★★ Michael
31 days ago
“The agent was quickly identify what I was looking for and made visiting your site very easy.”