Shore Excursioneer Live Help Customer Reviews

Our Live Chat feature allows customers to quickly interact with our Shore Excursion booking specialists for any assistance required. We continuously monitor the performance and customer satisfaction provided in order to constantly improve our services. We at Shore Excursioneer are happy to share those Online Live Chat booking service reviews with you. Happy shore excursions shopping!



★★★★★ Frank Ricci
48 days ago
“Excellent, no issues, very helpful. Thank you Milo.”
★★★★★ Cabira Howard
63 days ago
“It was quick and simple.”
★★★★★ ken
98 days ago
“Milo was a great help”
★★★★★ David Kutz
101 days ago
“Milo got right on top of my request, answered my questions, gave me my options, then took care of things quickly. Thank you!”
★★★★★ Bryan
103 days ago
“great customer service. and so easy to use”
★★★★★ Lindy
133 days ago
“Excellent customer service as always.”
★★★★★ Monica
145 days ago
“Milo Rocks!!!”
★★★★★ Frank Ricci
164 days ago
“Excellent!”
★★★★★ Diane Mattis
168 days ago
“tHANKS FOR HELPING ME THIS MORNING.”
★★★★★ Michael Dutchuk
171 days ago
“Well done...great job Milo!”
★★★★★ Teresa
172 days ago
“Milo has been a great help with carnival canceling our cruises and getting our excursions moved to our new cruises”
★★★★★ Teresa
174 days ago
“Milo jumped right in and helped me with my situation , I love using shoreexcursioneer.com”
★★★★★ Robin Burn
197 days ago
“The online chat guy was able to solve the issue, fast!”
★★★★★ Lisa Newbern
200 days ago
“Third time to have to change excursions due to cruise cancellation, everyone has always been so accommodating. Milo was great today!”
★★★★★ Robyn Cyr
205 days ago
“The person was prompt in answering my question and preceded t9btake care of the issue”
★★★★★ Laura Collins
210 days ago
“Sunny was amazing!”
★★★★★ Teresa
214 days ago
“Milo was very nice and answered all my questions”
★★★★★ Joyce Soell
214 days ago
“Sunny was great handled things very professional.”
★★★★★ RHONDA STANFORD
215 days ago
“Milo was understanding and gave me options for a refund or digital wallet. i use your company alot, so i choice digital wallet.”
★★★★★ Tammy Sarbacker
215 days ago
“Great help.”
★★★★★ Kimberly
217 days ago
“This has been then easiest booking/cancellation site I have ever used! I have to cancel now due to cruise lines but I will return here in the future! The service has been excellent!”
★★★★★ Shauntea Black
218 days ago
“Was very helpful an patient”
★★★★★ Regina Stewart
222 days ago
“Sunny knew exactly what to do when I explained the situation. He was so very helpful.”
★★★★★ Darcy
223 days ago
“Milo was awesome! He did everything right! I’m just sad about my Mr. Sanchos. I really wanted to go there :(”
★★★★★ Lindy
228 days ago
“Milo provided excellent service.”
★★★★★ Melissa Ingerham
228 days ago
“Sunny was super helpful today. I am sure his days can get rather busy, hectic and possibly unpleasant with this pandemic. But, he was super kind & resolved my issue very quickly!”
★★★★★ Sandy
230 days ago
“Got my questions answered quickly. Very polite.”
★★★★★ Pamela Fuentes
231 days ago
“60 days for a refund seems a little overboard, but it is what it is.”
★★★★★ Paul Brockert
232 days ago
“a+”
★★★★★ Adam
239 days ago
“give him a raise $$”
★★★★★ Stephanie
242 days ago
“Very polite, caring and helpful. Thx”
★★★★★ Rhoni Hamel
243 days ago
“you folks are amazing, and Milo is always helpful! I recommend you to all my clients :-)”
★★★★★ Ashley Harrel
248 days ago
“Milo was super helpful and fast got my reservations switched in a matter of minutes!! Could not have been any easier.”
★★★★★ Laura Steele
312 days ago
“Simple and fast- THanks Karina!”
★★★★★ Daryl W Cooper Sr
313 days ago
“She was very helpful”
★★★★★ Lisa brandon
314 days ago
“Quick and easy!”
★★★★★ Shayna Friedman
314 days ago
“Easy to deal with to get refund during this crisis”
★★★★★ Justin wenich
314 days ago
“Milo was great !”
★★★★★ Kerry
315 days ago
“In this crazy time (Coronavirus) the cancellation of our excursions could not have been easier. No penalties, super efficient on line chat. I would not hesitate to use Shore Excursioneer again and would recommend it to anyone who is planning a cruise!”
★★★★★ Savanna Hawkins
315 days ago
“Thank you all for being so helpful! Bless you all during this tough time!”
★★★★★ Brian Huberty
316 days ago
“You have been the best company I have dealt with in cancelling our vacation. I will most definitely use your company and make sure others do as well.”
★★★★★ Les Chipman
316 days ago
“very quick”
★★★★★ Ben
316 days ago
“Customer service was a priority from beginning to end. What a pleasure to work with ShoreExcursioneer”
★★★★★ andrea stanley
316 days ago
“Each time I've had a change, the agent has gone above and beyond to help. Super helpful and amazing to work with. Thanks!”
★★★★★ Edgar Perez
317 days ago
“Excellent service”
★★★★★ Troy Hutchinson
317 days ago
“Very Quick, convenient and professional. Great Customer Service and I will be back.”
★★★★★ Angela Maas
317 days ago
“Very kind and helpful”
★★★★★ Louis Pedrini
318 days ago
“Milo was a great help”
★★★★★ Jessica
318 days ago
“Was so easy to cancel. Hate to cancel but with the new health advisory we are unable to cruise. Thank you for understanding and making it easy.”
★★★★★ Catie Garrison
318 days ago
“Milo was awesome and helped me perfectly and quickly.”
★★★★★ Bryan
318 days ago
“Agent was very helpful”
★★★★★ Alexis Paul
55 days ago
“Milo was awesome so he gets all 5's”
★★★★★ Rachel
96 days ago
“Always offer great quick service.”
★★★★★ Laura Aguilar
101 days ago
“CS rep answered all my question even the stupid ones, excellent service.”
★★★★★ Catherine Flanagan
103 days ago
“everything was accomplished very simply”
★★★★★ Sherrie Russell
118 days ago
“Milo was super helpful!!”
★★★★★ Jay Wagner
139 days ago
“Milo was extremely helpful!”
★★★★★ Audrey Marie Drake
154 days ago
“I like not having to call to resolve my issue”
★★★★★ Debbie Baker
167 days ago
“Question asked and answered quu”
★★★★★ Sherry Gates
168 days ago
“Very quick with their response and very informative. They were very helpful!😊”
★★★★★ Margaret schreiner
172 days ago
“Very helpful. thanks”
★★★★★ Lawrence Drum
173 days ago
“A+ all the way.”
★★★★★ Vance
186 days ago
“This is the fastest response I have every received with online help. Thank You!”
★★★★★ Dorothy Leigh Cruz
200 days ago
“Very professional and prompt!”
★★★★★ Leann Alford
202 days ago
“Milo was kind, quick, & efficient”
★★★★★ Karen
209 days ago
“So extremely easy to deal with and problems are handled quickly. Even if they are problems you create yourself”
★★★★★ Leann Alford
210 days ago
“Agent friendly and helpful. They answered all of my questions.”
★★★★★ Richard Kelley
214 days ago
“Milo was helpful and very quick and friendly. Great service!”
★★★★★ Christy
215 days ago
“Due to COVID19, our cruise for Sept 2020 was cancelled. I was afraid I would have a difficult time reaching someone at ShoreExcursioneer to change the date of our event or for a refund. I was happy to see that you have chat agents on and how quickly they responded. Milo had my date changed within minutes! It was simple and stress free! Thank you Milo and ShoreExcursioneer!”
★★★★★ Daniel Truitt
215 days ago
“Rep was fast but thorough and super friendly. Excellent hire”
★★★★★ Ginger Hale
216 days ago
“Milo is fabulous!!!”
★★★★★ Teresa Fillers
217 days ago
“They have always been easy to work with , never had any trouble”
★★★★★ Theresa Russell
222 days ago
“Milo was super helpful and polite.”
★★★★★ April Anderson
223 days ago
“Great service”
★★★★★ Brenda
227 days ago
“For all the reasons that were questioned. The agent was also very friendly.”
★★★★★ Darrel
228 days ago
“He understood what I was asking and knowledgeable about the answers. He took care of the situation quickly.”
★★★★★ Lysha
229 days ago
“All of my questions were answered quickly and Sunny was very knowledgeable”
★★★★★ Lynsi McKinney
230 days ago
“Milo was phenomenal at handling my situation and was able to help me within a very short time. I’m looking forward to using Shore Excursioneer again in the future.”
★★★★★ Deandra Blackmore
232 days ago
“It was an easy process”
★★★★★ Shauntea Black
232 days ago
“Was very helpful an honest”
★★★★★ Darby
241 days ago
“The agent was able to fix exactly what I needed. Very helpful and kind!”
★★★★★ Adrianne Slagle
242 days ago
“I found Sunny professional, courteous and patient. In the end, my issue has not been resolved because the excursion I want is currently unavailable. I do want to say, however, that she was extremely helpful and is definitely an asset to your organization. I I had need to a customer service person, I would steal her in a heartbeat.”
★★★★★ David L Pendleton
243 days ago
“Sunny knew the information!”
★★★★★ Sandra K Jackson
311 days ago
“I love Shoreexcursioneer and will always use them for our fun when traveling.”
★★★★★ Dayma Dawson
312 days ago
“Quick resolution.”
★★★★★ Faith
313 days ago
“Sunny was awesome”
★★★★★ martin
314 days ago
“Thank you very much.”
★★★★★ Justin wenich
314 days ago
“Milo was very helpful and great”
★★★★★ Cynthia Scarcelli
315 days ago
“In this uncertain time, we are not able to travel. The person helping me was very understanding. I appreciate that so much.”
★★★★★ Gary Hebert
315 days ago
“They handled the request quickly and efficiently.”
★★★★★ malinda
316 days ago
“Fast, clear, professional responses. Thank you again”
★★★★★ Vicky Morris
316 days ago
“We have and will continue to use and refer your services.”
★★★★★ Conrad Cruze
316 days ago
“Great support. Efficient, professional & courteous.”
★★★★★ Lisa
316 days ago
“Everything went very smoothly and they were very helpful”
★★★★★ Tim Baity
317 days ago
“Took care of my issue quickly”
★★★★★ Faith
317 days ago
“I was answered promptly and the cancellation was taken care of in a satisfactory way. I will definitely be using this site again to book shore excursions! Thank you!”
★★★★★ Mikki sellers
317 days ago
“Quick and easy to use”
★★★★★ Ronda
317 days ago
“Lia was very kind, quick to answer my questions and took care of my need is a very short amount of time.”
★★★★★ Emily
318 days ago
“We appreciate being able to cancel our excursion due to the ship not allowing us to board (coronavirus). We will definitely use this site again!”
★★★★★ Martin Alvarez
318 days ago
“Milo is AWESOME”
★★★★★ Brittney Jacobs
318 days ago
“Milo was very helpful and really nice”
★★★★★ NIlton
318 days ago
“Quick response and easy transaction. That's the way to do it! (Will certainly do business again.)”