Shore Excursioneer Live Help Customer Reviews

Our Live Chat feature allows customers to quickly interact with our Shore Excursion booking specialists for any assistance required. We continuously monitor the performance and customer satisfaction provided in order to constantly improve our services. We at Shore Excursioneer are happy to share those Online Live Chat booking service reviews with you. Happy shore excursions shopping!



★★★★★ Bill
Yesterday
“Quick questions answered instantly

Thank you Sunny”
★★★★★ Victor Bohnert
Yesterday
“I was able to chat with an agent, get answer and book...all while on a plane!”
★★★★★ Jan
2 days ago
“Easy website to use”
★★★★★ Nicki Hammell
2 days ago
“Quick and so easy.”
★★★★★ Kenneth
4 days ago
“Very easy and quick response.”
★★★★★ Kathy
5 days ago
“question answered”
★★★★★ Gary Henschel
5 days ago
“She did what I asked...Perfect”
★★★★★ Carol
5 days ago
“Informative, answered my questions.”
★★★★★ Gail Klepper
6 days ago
“This agent was responsive and very helpful”
★★★★★ Shelia
7 days ago
“Quickly and efficiently took care of my problem.”
★★★★★ Dolores Lopez
8 days ago
“Sunny game me all the information I needed in a very efficient way. Thanks Sunny!”
★★★★★ Kristine M Demiter
8 days ago
“Great customer service!”
★★★★★ Cody Howe
9 days ago
“Karla was excellent, she answered my questions quickly and was very helpful”
★★★★★ Mary Sullivan
9 days ago
“Great. Milo was the agent.”
★★★★★ Tony Ryan
10 days ago
“just inquiring at this time but will be booking in next 24 hours.”
★★★★★ Jennifer Dziuk
11 days ago
“Milo did an excellent job answering all my concerns.”
★★★★★ Yoli
11 days ago
“Great customer service”
★★★★★ Cynthia
12 days ago
“I was very satisfied with how your cart was set up...The person i chat with, answer my question with in minutes...So pleaseed with the service”
★★★★★ Cindy Avery
12 days ago
“I chatted with Sunny. All of my questions were answered quickly and professionally. Thank you!”
★★★★★ Walter
13 days ago
“Great experience - thanks!”
★★★★★ A. Farr
13 days ago
“Very helpful.”
★★★★★ Beni Ann Barfield
14 days ago
“That was very fast help”
★★★★★ Clint Coleman
14 days ago
“Milo was fast and efficient. Appreciated their help”
★★★★★ Penny
15 days ago
“I got the info I needed”
★★★★★ Jenny
15 days ago
“Karla was super helpful in answering my questions!”
★★★★★ Cynthia
17 days ago
“Milo was very helpful.
I'm sorry this trip doesn't fit our needs since we will be in Hopkins”
★★★★★ Jill
17 days ago
“my question was answered quickly and agent milo was very polite.”
★★★★★ pam
17 days ago
“quick, easy and helpful!”
★★★★★ Geri
18 days ago
“All questions answered.”
★★★★★ Glen A Jones
19 days ago
“Very Helpful thank you”
★★★★★ Larry
20 days ago
“Karla was very helpful and thorough”
★★★★★ Susan
21 days ago
“Very quick response, friendly service. I read the same answer in the excursion description, hope the answer is accurate!”
★★★★★ Janna Comrie
24 days ago
“Agent was just perfect!”
★★★★★ Robert
25 days ago
“Agent was unable to get in contact with the company but offered to email back when they get an answer.”
★★★★★ Angela Bailey
27 days ago
“Karla was excellent,”
★★★★★ Cedric
27 days ago
“Great service”
★★★★★ Laura
28 days ago
“Milo was great, thanks!”
★★★★★ Brian Harrington
28 days ago
“I was stressed out when you ship changed port days and you guys made it seamless and were quick to respond. Lia was polite, professional, and pleasant.”
★★★★★ Beverly
29 days ago
“I was able to get everything completed with just one communication !!!”
★★★★★ Douglas Drabik
31 days ago
“quick and direct response”
★★★★★ Jacob
32 days ago
“I rated the support given because it was excellent in every way”
★★★★★ Neesha
33 days ago
“He answered my questions”
★★★★★ Charles Martinez
34 days ago
“Very User Friendly. Quick and Fast Support”
★★★★★ Janice Crowell
34 days ago
“She will try to help me see if we can set up an excursion at a different time, however, I had to press her to do that. I don't know why this excursion is advertised when I searched under my cruise when the excursion leaves 2 hours before my ship arrives! This is not good planning on your website. You have the cruise line itineraries. It should not have even been listed as a possibility if it is not.”
★★★★★ Elles
35 days ago
“Sunny was very friendly end helpfull. Great guy. Thanks Sunny.”
★★★★★ Debbie
37 days ago
“Immediate response”
★★★★★ kristin
37 days ago
“The representative was very helpful and found an even better excursion that I would be interested in! I am looking forward to booking with this company.”
★★★★★ Elzaberh turnbull
40 days ago
“Sonny was awesome and was very quick to answer all my questions.”
★★★★★ Kristi
40 days ago
“Easy to use and answered my questions”
★★★★★ Nathalie Spenard
42 days ago
“Many thanks Karla for your help, very appreciate.
An amazing service! FIVE STARS
Have great Holidays!”
★★★★★ Neisha
43 days ago
“Agent was great and helpful. I am satisfied”
★★★★★ Blair Balzer
Yesterday
“Sunny provided excellent service to quickly answer my questions! Great experience!”
★★★★★ Joshua Norton
Yesterday
“I was able to accomplish what I needed to quickly and efficiently.”
★★★★★ ken
2 days ago
“awesome customer service karla”
★★★★★ josie
2 days ago
“it was a speedy conversation and very helpful”
★★★★★ Anna
4 days ago
“Milo was very helpful, courteous and patient with all of my questions.”
★★★★★ Laura
5 days ago
“Thank you Lia”
★★★★★ Carol
5 days ago
“Chatted with Lia for the second time. Very informative. Better information than rcl.”
★★★★★ Cindy
5 days ago
“Great customer service :)”
★★★★★ Karen Mills
6 days ago
“Fast and accurate answers.”
★★★★★ Martha Mtchedlishvili
7 days ago
“Great customer service!”
★★★★★ Amy Wolford
8 days ago
“They were very helpful and nice.”
★★★★★ Lance turner
9 days ago
“Great Service”
★★★★★ Tony Ryan
9 days ago
“Karla answered all questions i had and any concerns”
★★★★★ Mary Sullivan
9 days ago
“Great. Milo was the agent.”
★★★★★ Carol
10 days ago
“Eazy, peazy process. .”
★★★★★ Jennifer Short
11 days ago
“Milo was great and very helpful!”
★★★★★ Karen
11 days ago
“Karla was very helpful in our decision on our excursion.”
★★★★★ Dave
12 days ago
“Sunny had the right answers and brightened my day.”
★★★★★ Nicki
12 days ago
“Sunny was very helpful and I look forward to corresponding with her via email.”
★★★★★ LAURA
13 days ago
“The lady that helped me was very kind knowing that it was my first cruise assured me I would not be left behind and was very knowledgeable with my questions. I really appreciate her”
★★★★★ Dusty Rhodes
13 days ago
“Lia was quick and thorough answering my question as well as providing additional information related to my question that answered all my questions at once. GREAT SERVICE, thank you!”
★★★★★ Shelia
14 days ago
“PROMPT ANSWERS”
★★★★★ Pamela Marriott
14 days ago
“Very helpful!”
★★★★★ Delea
15 days ago
“Karla is quick and knowledgeable”
★★★★★ glen
16 days ago
“quick and easy... thank you”
★★★★★ MICHAEL MORGEN
17 days ago
“Very fast, responsive and helpful!”
★★★★★ Janna
17 days ago
“Your customer support is fantastic! Great Job!”
★★★★★ Bruce
17 days ago
“Prompt responses to all of my questions.”
★★★★★ Lisa Smith
19 days ago
“Milo was great.. Thanks”
★★★★★ Barb
19 days ago
“quick, friendly & helpful answers”
★★★★★ Kathy L Davis
20 days ago
“fast and quick answer”
★★★★★ Ronald O'Malley
24 days ago
“Easy-to-use”
★★★★★ Geo Carncross
24 days ago
“Great service, thank you!”
★★★★★ Phyllis
25 days ago
“Got the information I needed quickly and was able to book without difficulty.”
★★★★★ Sharon Rose
27 days ago
“Karla helped get me up and running with my profile. Until that I could not see anything on app on phone, Thanks again.”
★★★★★ Glenn McIntyre
27 days ago
“Karla was very attentive and got my reservations changed quickly due to our ship arriving later than the original date.”
★★★★★ JACK
28 days ago
“Fourth time we have used you. Agent was great.”
★★★★★ sharon Rose
28 days ago
“Answered all my questions in a timely manner”
★★★★★ Ashley Watts
30 days ago
“Excellent fast support”
★★★★★ Richard Smith
31 days ago
“My needs were taken care of”
★★★★★ Kelly Burton
32 days ago
“Because Lia was amazing!”
★★★★★ Stephanie
33 days ago
“I'm not tech savey and I was able to ask and was able to handle this sight.”
★★★★★ tara
34 days ago
“A great help!!!”
★★★★★ Luciano
35 days ago
“Sunny was very helpful. Will be visiting in Feb.”
★★★★★ Marc
35 days ago
“Sunny is the best”
★★★★★ Kris Parkes
37 days ago
“Agent was informative and with fast replies. Great!!”
★★★★★ ken
39 days ago
“quickly was able to do what I needed to do.”
★★★★★ Katie Joynson
40 days ago
“Fast accurate service”
★★★★★ Nathalie Spenard
42 days ago
“Thanks Karla and have wonderful Holidays!”
★★★★★ Debra Scully
42 days ago
“Quick and tried hard, when was unable to give an immediate answer agreed an alternative plan. Very helpful”
★★★★★ Linda Nichols
43 days ago
“Superb customer service”