Shore Excursioneer Live Help Customer Reviews

Our Live Chat feature allows customers to quickly interact with our Shore Excursion booking specialists for any assistance required. We continuously monitor the performance and customer satisfaction provided in order to constantly improve our services. We at Shore Excursioneer are happy to share those Online Live Chat booking service reviews with you. Happy shore excursions shopping!



★★★★★ Neisha
Today
“Agent was great and helpful. I am satisfied”
★★★★★ Karen Douglas
Today
“Lia was helpful...answered my question efficiently.”
★★★★★ Erin Gill
Yesterday
“Kayla was very knowledgeable and answered my question right away.”
★★★★★ Janice
2 days ago
“She knew her stuff!”
★★★★★ Tom
2 days ago
“Helpful and pleasant. Didn’t have to wait long for someone to chat with.”
★★★★★ Gerald Jarsocrak
4 days ago
“Quick specific response.”
★★★★★ Alexander
5 days ago
“Was very easy to book, I had an issue come up and refund was given, without any issues! Love this excellent customer service!”
★★★★★ Richelle Tucker
8 days ago
“great customer service!”
★★★★★ Jess Baldwin
8 days ago
“so easy and friendly”
★★★★★ Ignacio
9 days ago
“Thanks, you were great!”
★★★★★ Anne Kraus-Keenan
10 days ago
“I was able to complete my transaction with Sunny's help.”
★★★★★ Debra
13 days ago
“Great customer service and truthful.... I’m just disappointed that I will not be able to book the excursion that I wanted because there’s not enough time from when the ship docks to the meeting time”
★★★★★ chuck
14 days ago
“it was perfect”
★★★★★ Karen
15 days ago
“Always easy to use the chat feature! Quick and easy support. Thanks!”
★★★★★ TONYA SIMMONS
15 days ago
“Karla was simply amazing! She was able to assist me within 2 minutes of us chatting... with the majority of that time being spent on my typing. Great agent!”
★★★★★ Karyn M. Tircuit
16 days ago
“Agent did not provide me with information that was accurate. Reason for pending confirmation was based on an e-check and I paid with a VISA. Ver y disappointed with the service. I have been a customer previously but am unsure if I will return.”
★★★★★ LiKecia Randle
17 days ago
“My question was answered very quickly and the solution resolved in no time at all.”
★★★★★ Julie
18 days ago
“GO0OD ANSWERS”
★★★★★ Dana Maxwell
19 days ago
“Fast response!”
★★★★★ Annette Simmons
20 days ago
“Karla was very helpful and answered all my questions. There was no wait time either to connect with the agent.”
★★★★★ Maria
21 days ago
“Great customer service”
★★★★★ Donyale
22 days ago
“Lia was absolutely awesome! She took care of everything with no problem!”
★★★★★ Becky
23 days ago
“Milo was very helpful and patient”
★★★★★ Cassandra Silas
24 days ago
“Chat with the live agent was easy and she provided me with great information that was needed. Great 1st time experience.”
★★★★★ Jennifer St clair
27 days ago
“Personable polite .the way chat should be thx !”
★★★★★ Danielle Samson
27 days ago
“I was confused on pricing and got my questions answered quickly and makes sense now”
★★★★★ Richard
28 days ago
“This works very satifiable”
★★★★★ Aida Gomez
29 days ago
“Great job with what I needed to do. ”
★★★★★ Amanda Hoggard
29 days ago
“The support was quick and easy!”
★★★★★ david
30 days ago
“very knowledgeable with all ports of call”
★★★★★ Brandi
31 days ago
“quick reply and answered question”
★★★★★ Teresa Dennis
33 days ago
“Karla was wonderful and extremely helpful with booking my excursions.”
★★★★★ Joyce
34 days ago
“'quick and easy answer to finding the information I needed to make a decision.”
★★★★★ Revan Schwartz
35 days ago
“Because the agent was knowledgeable and helpful.”
★★★★★ JeanEades
36 days ago
“Question was answered quickly clearing all concerns allowing us to go ahead with booking.”
★★★★★ Windi
37 days ago
“rep was great!”
★★★★★ Lisa Schroeder
37 days ago
“The agent was quick and friendly. Did not pressure me into anything. Straight to the point! I like that!”
★★★★★ Andera
38 days ago
“Sunny was so helpful”
★★★★★ Susan Willis
38 days ago
“easy and fast.”
★★★★★ William Haugh
40 days ago
“Karla was great. Almost like she anticipated the questions that I was about to ask. Best on-line chat I've experienced.”
★★★★★ Tina
40 days ago
“Karla was quick to answer and the excursion was flexible to fit the needs of our large group.”
★★★★★ Jim
41 days ago
“Sunny didn't have all the answers due to an extreme question but was quick to contact the appropriate parties and get my question answered.”
★★★★★ William Gill
42 days ago
“Quick friendly and accurate answer to my question”
★★★★★ susan
44 days ago
“help was great and quick”
★★★★★ Leigh
45 days ago
“Agent was fast to reply, with answers that made sense.”
★★★★★ Werner
45 days ago
“Very friendly person”
★★★★★ Daniel Gipp
48 days ago
“this was the fastest chat service i've been given from any company”
★★★★★ Rose Garza
50 days ago
“sunny was very prompt & super helpful”
★★★★★ LINDA MOWRY
50 days ago
“Fast and efficient”
★★★★★ Derek Carswell
50 days ago
“Top assistance from Karla”
★★★★★ Sherry
51 days ago
“Great experience with agent!”
★★★★★ Linda Nichols
Today
“Superb customer service”
★★★★★ William
Yesterday
“so easy to get information about tours”
★★★★★ Max
Yesterday
“Very
Informative and answered all my wuestions”
★★★★★ Jody
2 days ago
“I was highly satisfied with the service.”
★★★★★ Jesus
3 days ago
“Karla was great very helpful”
★★★★★ Valerie Ardis
4 days ago
“Sunny was helpful and quick!”
★★★★★ Valerie Ardis
6 days ago
“Karla was quick, friendly and helpful”
★★★★★ RACHEL HEATON
8 days ago
“Great service!!”
★★★★★ ANNETTE SIMMONS
9 days ago
“LIA IS GREAT!!!”
★★★★★ Patrice Bogertey
9 days ago
“It’s easy to tell the truth”
★★★★★ Stephanie Clark
13 days ago
“Not only has your staff been very helpful every time I have chatted with them, they also called to ensure I had my tickets.”
★★★★★ Darrell Lee Craig
13 days ago
“The agent was able to find exactly what I needed and made it super easy!! I love using Shore Excursioneer.We have used you all in every vacation we take and I recommend you all to all our friends.Thank youDarrell Lee and Carol Renee' Craig”
★★★★★ Brandy Martinez
14 days ago
“Y'all noticed my mistake instantly and let me know right away”
★★★★★ Tammy
15 days ago
“Helpful and answered all my questions fully”
★★★★★ Daryl Daley
16 days ago
“Quick and easy.”
★★★★★ MaryBeth
17 days ago
“It was quick to receive the info that I needed. Thank you.”
★★★★★ Veronica Freeze
17 days ago
“Very helpful and courteous operator.”
★★★★★ Max simpson
19 days ago
“Answered all my questions!”
★★★★★ Dana Maxwell
19 days ago
“I got my issue resolved quickly.”
★★★★★ Lakesha Wright
20 days ago
“Perfect service”
★★★★★ Tomas
22 days ago
“As a suggestion your page should also have the option in Spanish.
a humble opinion.”
★★★★★ Donald
22 days ago
“It was nice to have help at this time in the evening to get our questions answered.”
★★★★★ Carol
23 days ago
“I got all the information I needed. Thank you.”
★★★★★ Dale
25 days ago
“Very easy and accessible.”
★★★★★ Jackie
27 days ago
“the agent was so helpful..... and seemed very kind... and stayed with me until I was finished booking on line!!!”
★★★★★ Amy Williams
28 days ago
“Excellent customer service! Thanks Lia!!”
★★★★★ Chris
29 days ago
“Karla gave wonderful service. She not only promptly answered my questions she also gave other recommendations”
★★★★★ Sanethia Walker
29 days ago
“Milo fantastic”
★★★★★ Eric Woods
30 days ago
“Everything was handled in a timely and efficient manner”
★★★★★ Donald
30 days ago
“Sell you a 4-Hour tour and it doesn't even last two and a half hours cost less than the ship but not worth it”
★★★★★ richard Kanney
31 days ago
“Wow, questions answered in detail and quickly!!”
★★★★★ Monica Johnson
33 days ago
“Karla was quick, efficient and took care of my cancellation.”
★★★★★ Shawna Graf
34 days ago
“RESPONSE WAS QUICK AND SUNNY WAS POLITE AND VERY HELPFUL.”
★★★★★ Joe
36 days ago
“courteous prompt and acuurate customer service”
★★★★★ Lauren Meenach
37 days ago
“Very quick. Easy. And helpful”
★★★★★ Brian Zemach
37 days ago
“Lia is having trouble contacting the tour operator, so final information is still pending. But Lia did all that could be expected, and let me know the next steps. Very satisfied.”
★★★★★ Gloria
38 days ago
“Chat with Sunny was quick and courteous.”
★★★★★ William
38 days ago
“Sunny is awesome!”
★★★★★ William Haugh
39 days ago
“Lia was very patient and professional answering my questions.”
★★★★★ Sarah Magiera
40 days ago
“Fast and easy answer to my question”
★★★★★ Joseph
41 days ago
“He understood me perfectly and answered my questions well.”
★★★★★ Carla Clemmens
42 days ago
“Fast and efficient..got my answer quickly”
★★★★★ Mildred Lawrence
43 days ago
“Quick response.”
★★★★★ Wallace
44 days ago
“Lia answered all my questions almost immediately. I did not wait long for chat operator. Great customer support.”
★★★★★ Mary Steedley
45 days ago
“Quick answers to all of my questions! Thanks!!”
★★★★★ Kathryn Jett
48 days ago
“fixed my problem”
★★★★★ Marc
49 days ago
“I had a lot of questions! The agent was extremely patient and answered all of my questions very clearly.”
★★★★★ Renard Nobles
50 days ago
“My tour was already full, but the agent let me know and assisted me with the refund.”
★★★★★ Louise
50 days ago
“Very quick response with live chat and answered all my questions and explained everything very well”
★★★★★ Juan
50 days ago
“very helpful”
★★★★★ Jerry
51 days ago
“all questions answered”